Política de Privacidad

To be transparent about how we collect and handle your personal data:

We want you to make informed decisions about how Personal Data is used and processed. That is why we built our website, and why we apply different methods and procedures to give you relevant information about the use of Personal Data.
If we believe you need specific details, we will provide that information at the appropriate date and time.
We are glad to answer any questions you may have and to clarify any limitations imposed by law. You can reach us by email at the address below: info@granvia-bitnova.com

Personal Data will be used solely for the purposes specified in the Policy.

We may process Personal Data for various purposes, including to provide the website and connect you with third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and provision of the Services, comply with any regulatory or legal obligation, and carry out administrative and business activities that support the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise key tools that protect your rights regarding Personal Data:

To support the exercise of your rights, we maintain substantial resources. Contact us at any time to request information about your personal data. We will modify or delete it, or cease using it for specific or general purposes. We will transfer the information to you or to a third party, and we will address your requests where possible.

Protege tus Datos Personales:

While we cannot guarantee the absolute security of your Personal Data, we are committed to continuing to use a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. ¿El alcance?

This policy describes the types of Personal Data the Company collects about natural persons, along with how it processes that data, shares it with third parties, secures its processes, and more.
This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly by combining that information with additional information we hold or can access.
The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for the general public and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18, nor do we knowingly permit such persons to use our services. If we become aware of any information concerning minors, we will delete it as soon as possible.

2. ¿Qué datos personales tenemos sobre usted?

When you access the service and channels or visit our website, we collect Personal Data. In some cases, we may request your Personal Data directly. In others, we collect it by analyzing how you use our Services or service channels, or by receiving information from our third-party partners.

3. No existe la obligación de divulgar información personal a la empresa, ni consecuencias derivadas de no hacerlo.

Sin embargo, usted no está obligado a proporcionarnos ningún Dato personal. No obstante, si decide no facilitarnos sus Datos personales, esto podría impedirnos ofrecer los Servicios o impedir que los usuarios accedan al sitio web.

4. ¿Qué tipo de Datos Personales podemos recopilar? Cuando usted visita nuestro sitio web, recopilamos la siguiente información personal:

This includes information about your online activity logs, traffic data (including IP address, access date and access time), the language you used, software crash logs, the browser type used, and information about the device you used. The information collected is not private and cannot be used to identify you.
Personal data we receive from you: any personal data you provide at your own discretion when you connect to a third-party online trading platform through Us.
Personal information you provide specifically to third-party platforms to facilitate transactions: this information includes your full name, address, phone number, and email address.

5. Base legal y motivos para el tratamiento de los datos personales

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with external service providers, such as hosting and storage providers, IP address services, and user experience analytics providers.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those trading platforms with the Personal Data you have given us. The use of your Personal Data is then governed by their respective privacy policies. Your Personal Data may be shared with several trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This may give the Company the resources needed to improve and refine the products and services it offers its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with prospective investors or buyers, or with lenders of the Company or any other company within the group, in the event such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other group company.

7. Cookies y servicios de terceros

We may use third-party services, such as those that display ads on our website or analytics providers. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience as a user, save your preferences, and tailor the products and services that may interest you. Cookies also serve statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and last only a short time, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and allow you to come back to the website.

Tipos de cookies:

We may use them for their intended purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of your personal data

The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue sharing your data for a further 12 months.
We periodically review the Personal Data we retain to confirm it is still necessary.

9. Transferencia de datos personales a un tercer país o a una organización internacional

10. Personal Data Security

We have implemented appropriate organizational and technical safeguards to protect Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will remain free from errors. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, the disclosure of any Personal Data due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control apply, we may be required to provide Personal Data relating to you to third parties, such as public authorities. We cannot control the level of security that third parties apply to your Personal Data in these situations.
Personal Data cannot be transmitted over the web in a fully secure manner. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Hyperlinks to third-party websites

The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.
Before accessing any third-party website or application, we recommend that you review its privacy policy. We also recommend caution before providing any Personal Data to such sites.

12. Changes to This Policy

When you access any third-party website or application, we recommend reviewing its privacy policy before deciding to use it, particularly before providing any Personal Data.

13. Sus derechos sobre su información personal

You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. To exercise the rights available to you, send an email to the address below.
Right of Access
The Company can confirm whether the Personal Data it processes about you is accurate. Where this is the case, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you so request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect another person's rights and freedoms, the Company may refuse the request or limit how it fulfills it.
Right to Rectification
The Company is entitled to correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation of the company.
This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
If you request that the Data